Privacy Policy
Effective Date: October 10, 2026 · Last updated: October 10, 2026
Gradeum Technologies, LLC ("Gradeum," "we," "us," or "our") provides software for engineering work. Our product is Praxis, with its assistant, ATLAS. This Privacy Policy describes how we collect, use, store, and protect information when you use our websites, applications, and services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.
1. Information We Collect
Account Information. When you create an account or your organization provisions access, we collect your name, email address, organization name, and role.
Usage and Billing Data. For each piece of billed work, we record which drive did it, when, what kind of work it was, where it ran, the tokens used and the cost, so we can bill for it and give each user an itemized record that matches the drive's own log.
Support Communications. If you contact us for support, we retain the correspondence and any information you voluntarily provide.
Payment Information. Payment processing is handled by third-party processors. We do not store credit card numbers or bank account details on our servers.
Website Data Collection
Retired Chat Assistant
Until October 2026 our website offered an AI chat assistant, which sent visitors' messages to Anthropic's Claude API to write its replies. It has been retired. Conversations from that period, including any name or email address given in them, remain in our database and are kept as described in Section 8.
Retired Forms
Until October 2026 our website also collected waitlist sign-ups (email, how you heard of us, and referral links), demo requests (name, email, firm, firm size, discipline and an optional message) and contact messages. Those forms have been retired. What was sent through them remains in our database and is kept as described in Section 8.
Forms
| Form | Data Collected | Purpose |
|---|---|---|
| Create an account, and Notify me | Name and email; firm and role (Create an account only); the unit you asked about (Notify me only); and a shortened hash of your IP address, used to stop abuse | Review your registration and reply, or tell you when the unit is available |
Requests sent through the website are stored in our database (Supabase, hosted in the United States). We use this information only to reply to your request. We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Analytics
We do not use analytics tools on this website, and we do not track you across websites.
Email Communications
When you send a request through the website, you will receive a transactional acknowledgement email. It is sent through our email service provider and includes our business name and a way to unsubscribe. We do not send unsolicited marketing emails.
2. How We Use Your Data
We use the information we collect to:
- Provide, maintain, and improve the Services.
- Authenticate users and manage organizational access controls.
- Respond to support requests and communicate important updates.
- Generate anonymized, aggregate analytics to guide product development.
- Comply with legal obligations.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Where Your Files Stay
Praxis runs on a drive, yours or ours. It indexes your files where they are and never writes to your shares. Finished work goes to your own Documents folder.
When work uses an AI model outside the drive, you see and decide what is sent. Every send is logged word for word on your drive, in a chained log you can check.
Gradeum does not have standing access to the files on your shares, your computer or your drive.
4. AI Provider Data Handling
Work sent outside the drive is done by an AI provider (Anthropic, OpenAI, xAI, Google, or a host of Meta's models), on Gradeum's account or on a model account you connect yourself. Each provider's data terms differ. If you connect your own account, that provider's terms with you apply.
Data is transmitted over encrypted connections (TLS 1.2+).
5. Data Storage & Security
Customer Files. As described above, your files stay where they are, on your own shares and computers; the index and a copy of finished work are kept on your drive. Gradeum does not host, copy, or have persistent access to these files.
Account & Billing Data. Account information and billing records are stored in secure, encrypted cloud infrastructure. We implement industry-standard security measures including encryption at rest and in transit, and access controls.
While no method of transmission or storage is completely secure, we take commercially reasonable steps to protect your information from unauthorized access, alteration, or destruction.
6. Cookies & Tracking Technologies
Our website does not set cookies and does not use tracking technologies.
If you sign in, your browser keeps a sign-in token in its local storage so that you stay signed in. It is used only for that, and is removed when you sign out.
7. Third-Party Services
We may use third-party service providers for payment processing, email delivery, data storage, and infrastructure hosting. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
| Processor | Service | Data Handling |
|---|---|---|
| Anthropic | AI processing for the website's chat assistant, retired in October 2026 | Visitor messages were sent through the API while the assistant was in use. |
| Resend | Transactional email delivery | Recipient email address and email content transmitted for delivery. |
| Supabase | Database | Stores requests sent through the website. |
| Railway | Website hosting | Requests to the website, including IP addresses, are processed to serve it. |
8. Data Retention
We retain account information for as long as your account is active or as needed to provide you the Services. If you or your organization terminates an account, we will delete or anonymize personal data within 90 days, except where retention is required by law.
Your files, and the index, finished work and audit log on your drive, are under your sole control. Gradeum does not determine how long they are kept.
Deletion at the end of the periods below is not yet automated. Until it is, records are deleted when you ask us to.
| Data Type | Retention | Deletion Method |
|---|---|---|
| Chatbot conversation logs | 12 months | Deleted on request |
| Demo request submissions | 24 months | Deleted on request |
| Waitlist signups | Until product launch + 6 months | Deleted on request |
| Contact form submissions | 24 months | Deleted on request |
| Referral tracking data | 12 months | Deleted on request |
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict certain processing activities.
- Receive your data in a portable format.
To exercise any of these rights, please contact us at info@gradeumtech.com. We will respond to verified requests within 30 days.
10. Children's Privacy
The Services are designed for professional use by engineers. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the revised policy on our website and updating the effective date above. Your continued use of the Services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Gradeum Technologies, LLC
Email: info@gradeumtech.com